Chat Moderators are trusted users granted the tools to kick or ban other users from the chat. Chat moderators are trusted to use their powers appropriately and only against disruption in the chat, and never out of spite or personal bias.
To identify a chat moderator, a star will be next to the name in the rail. The chat moderator rights can only be granted by admins or bureaucrats.
Becoming a Chat Moderator
Apexpedia has no official requirements to becoming a chat moderator. Anyone can apply regardless of their experience. Chat moderators are expected to have the trust and confidence of the community, however, requests from users who do not have considerable experience are typically not approved.
Before requesting or accepting a nomination, candidates should generally be active in the chat or a regular Apexpedia contributor for a few months, be familiar with the procedures and practices of the wiki, respect and understand its policies, and have gained the general trust of the community.
Chat Moderator abilities and obligations
- Kick and/or ban disruptive users from the chat. Only do this as a final resort; as situations are expected to be handled diplomatically.
- Answer any questions that users may have. Many users may come into the chat if they have a question which requires a quick answer.
- Maintain an overall friendly, mature demeanor when interacting with other users.
- Pointing new users to guidelines and policies wherever applicable.
If a user is banned from chat, an administrator or staff member can change it directly from the chat, or by going to the user's contributions page and using the change ban option. The user's ban or removal, will instantly change and they will be allowed to participate in the chat once again.
Retaining the Chat Moderator title
- Chat moderators who have not gone on the chat in exactly 30 days are considered semi-active, and will be put on the semi-active list, until they prove they've made a stable return.
- Chat moderators who have gone "rogue" and have started to kick and ban other users with no reason will have their chat moderator rights removed automatically. They can petition to have it returned on the consensus track forum.
- Chat moderators will not lose their rights if they are marked as inactive, although the "yellow" coloration of their name and their chat moderator tools are indefinitely revoked. To request that a user be relieved of their rights due to abuse, please petition on the consensus track forum.
Procedural removal for inactive chat moderators
Chat moderators accounts which have not gone on the chat for at least 6 months may have their rights removed. This action may or may not be permanent, or be construed as a reflection on the user's use of, or rights to, the chat moderator tools. The chat moderator must be contacted on their user talk page and via e-mail (if possible) one month before the request for removing their rights and again several days before the action goes into effect. Removing user rights on grounds of inactivity should be handled by bureaucrats. The summary in the user rights log should make it clear that the action is purely procedural.
Chat moderators are accountable for their actions involving the chat moderator tools, and unexplained chat moderator actions can demoralize other users who lack such tools. Subject only to the bounds of civility, avoiding personal attacks, and reasonable good faith, users are free to question or to criticize actions of a chat moderator. As such chat moderators are expected to respond promptly and civilly to queries about their Apexpedia-related conduct and their actions and to justify them when needed.
Chat moderators who seriously, or repeatedly, act in a problematic manner or have lost the trust or confidence of the community may be sanctioned or have their access removed. The following is a reference for such cases:
- "Bad faith" chat moderator (sock puppetry, gross breach of trust, etc.)
- Breach of basic policies (attacks, civility, etc.)
- Conduct elsewhere incompatible with a chat moderator (off-site attacking, etc.)
- Failure to communicate – this can be either to users (e.g., lack of suitable warnings or explanations of actions), or to concerns of the community (especially when explanations or other serious comments are sought).
- Repeated or consistent poor judgment.